Financial Services

The Financial Services Department is committed to financial accountability, transparency, and responsible stewardship of public funds. The department produces the City’s financial reports, leads the annual budget process, supports purchasing, pays vendors and employees, oversees warehouse and parts operations, and manages utility billing and customer service.

What We Do
Accounting

Maintains the integrity of the City’s financial reporting, processes vendor invoices, tracks capital assets, and assists with grants, debt, and the annual audit.

Budget

Prepares and maintains the City’s annual operating budget in accordance with the North Carolina General Statutes.

Grants Management

Identifies funding opportunities and supports grant compliance and reporting.

Payroll

Processes biweekly and monthly payroll, including deductions, benefits, taxes, and required reporting.

Purchasing

Handles the purchase of goods and services and the sale or disposal of surplus property.

Treasury & Investment Management

Manages the City’s bank accounts, cash, and investments, with periodic reporting.

Utility Billing & Customer Service

Our customer call center helps with utility account questions, payments, and service requests.

Financial Documents
Fee Schedules
City Budgets
Annual Financial Reports
Popular Annual Financial Reports
Annual Comprehensive Financial Reports (Audits)
Vendors & Purchasing

Businesses interested in providing goods or services to the City can apply to be a vendor online.

Contact Information

Financial Services Department
City Hall
181 S. South Street, Gastonia, NC 28052
(PO Box 1748, Gastonia, NC 28053-1748)
Phone: 704-866-6714