|The City of Gastonia and Two Rivers Utilities strive for zero outages; however, they are inevitable. Storms, animals, trees and accidents are the major culprits for the outages we experience.
Note: If you are experiencing a life threatening emergency, or if you see a downed power line (do NOT go near it), please call 911 or 704.866.6823 to report it.
COG-TRU Outages is our free mobile app. It's the fast and easy way to notify us of problems with your electric, water, or sewer service. Rather than calling us to report an outage, use the app to easily send us your outage report. The app is available now at the Google Play and iOS App Stores.
PLEASE NOTE: YOU MUST SET UP YOUR SERVICES IN THE APP AFTER DOWNLOADING. YOU WILL NEED TO KNOW YOUR ACCOUNT NUMBER.
Municipal Operations Center
1300 N. Broad Street, Gastonia, NC 28054
(PO Box 1748, Gastonia, NC 28053-1748)
704.866.6823 (Automated Reporting)